Demand Planner

Job Role Review sales trends, research demand drivers, prepare forecast data and evaluate forecast results. Identify variances based on historical performance and expected future sales and plan inventory needs for future demand. Job Responsibility Experience & Qualifications

Analytics Specialist

Role: To contribute in defining eCommerce strategy in terms of product availability to cater the customer needs Job Description: Monitoring performance of the commercial campaigns – sales, gross margin, Profit & Loss – and consistency with the Company eCommerce strategy Always monitoring the availability of the products, and reviewing online books weekly. Checking competitors regularly […]

CATEGORY MANAGER

Role Daily supervision of activities within the Commercial department including contribution to defining commercial strategy and effective implementation, negotiations with suppliers, and setting pricing guidelines. Duties and Responsibilities Implementing Department Strategy and Category plans, selecting brands and items and setting the prices. Monitoring performance of the assigned commercial departments across store formats – sales, gross margin, […]

Customer Service Agent

Job Description: Conduct inbound and outbound activities within the Contact Centre in accordance with the agreed instructions and procedures. Answer and handle all feedback received from different contact channels and ensure they are registered in the respective records. Handle outbound activities (campaigns, surveys, and follow-up) according to the agreed procedure and instructions. Completion of any […]